Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

University intranets are transforming, driven by design thinking and new technology options.

What would our intranets look like if they were run by Mad Men?

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

The start of a new year is an ideal time to plan the next round of intranet improvements.

While intranets can’t prevent disasters, they can mitigate a wide range of business risks.

Avoid the trap of seeing an information management strategy merely as a set of policies.

Video can increase the richness of internal communications, and foster staff engagement.

The starting point for great intranet search is a well-designed search box.

What enterprise functionality are you providing for your smartphone users?