The worst thing about best practices
Michael W. McLaughlin has written an article about the issues with "best practices", from a marketing perspective (but relevant for all). He identifies four main problems:
- They rarely work
- It's a follower's strategy
- Change comes from within
- They don't come with a manual
[Thanks to elearningpost.]
Posted by jamesr on July 02, 2005 02:30 PM
Categories: Knowledge management
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