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User assistance walkthroughs: helping best practices emerge

Mike Hughes has written an article on conducting user assistance walkthroughs. To quote:

In my previous job as a UX designer, I learned the value of collaborative design walkthroughs. During walkthroughs, the UX designer would step through a user scenario -- using the wireframes or mid-fidelity prototypes -- with a cross-disciplinary team comprising product management, other UX designers, business analysts, developers, product testers, and technical communicators. The motivation for doing these walkthroughs was to reduce the amount of churn around product requirements that was occurring during coding and testing. No matter how well-written a requirement or use case was, it wasn't until stakeholders could interact with a design within a tangible context that the full implications of a requirement or its lack of sufficient specificity became evident.

Posted by jamesr on July 25, 2007 02:54 PM
Categories: Usability & user-centered design