There have been many discussions recently about the ROI (return on investment) of intranets. At one level, this is extremely difficult to measure. The number…

I was pleased to be in Utrecht this week for the Congres SharePoint, which saw 350+ people come together for a day of high-energy presentations….

The history of an organisation can provide a powerful way to engage with staff.

Last week my new book, Essential intranets, went live. It’s fundamentally a very positive book, outlining an aspirational vision for the role of intranets. As…

I’ve been doing a lot of presenting recently to SharePoint audiences about what great intranets look like, and how to deliver them. These talks have…

Intranet solutions need a clear business focus and an understanding of organisational factors.

At the Intranet Leadership Forum two-day intensive in Canberra last week, we had several excellent sessions on making the intranet more useful for different staff…

When intranet projects are given just 3-6 months to deliver, they need to be focused, nimble and effective.

We like to mix it up at our conferences, to keep everyone awake and engaged. At Intranets2013, held in Sydney in May 2013, this included…

Social intranets provide a valuable mix of functionality, beyond publishing content and news.