A lot of work is done to incrementally improve intranets, often focusing on resolving common areas of staff frustration with the sites. These projects may…

Intranets can grow to be thousands, tens of thousands or millions of pages in size. With content as far as the eye can see, the…

There are five fundamental publishing models for an intranet, and each has strengths and weaknesses.

Intranet business cases need to beyond dry numbers and recommendations, and target emotions and key business needs.

If intranets are to achieve their full potential, intranet teams must go beyond just reducing frustration.

Intranet-based staff directories are only truly useful when they contain comprehensive information about staff members. This means going beyond just a name, phone number and…

There are three main sources of staff directory information: IT systems, HR/payroll, and staff themselves.

Following a core set of guidelines will greatly improve the effectiveness of staff interviews.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many…

I’ve just settled back in from my most recent conference tour, and I’ve spent a lot of time talking with intranet teams from a wide…