Many key frontline and operational staff have limited access to desktop-based intranets. How best to reach them?

Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.

There are many possible intranet policies that could be established regarding new windows and tabs.

HR is a key stakeholder of corporate intranets, and can use the site to deliver both information and services.

At any given point, intranet teams must be able to describe: where we’ve been, what we’re doing, and what comes next.

Intranet teams, and business stakeholders, often underestimate the length of intranet projects.

Intranets can’t afford to be useful but ugly, and inspiration should be drawn from modern web design standards.

It is a mistake to assume that recognition that the current intranet is broken translates automatically into support for fixing it.

While giving staff access to the intranet from home can be beneficial, the rollout needs to be carefully managed.

Intranet business cases are more powerful when they draw on real-life examples of issues and needs.