Understanding common and important staff tasks underpins every aspect of intranet design and management.
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How long should the intranet homepage be?.
It is widely assumed that intranet homepages need to be squeezed into a single screenful, but can longer pages be made to work?
Do intranets only need search?.
Can we replace our intranet homepages with a Google-inspired search page?
Three types of intranet communication.
Intranets are an important internal communications channel, and it’s important to get the right mix of news.
Educating the executive about the intranet.
Executive support is critical for intranets, and there are a range of practical approaches for gaining this.
Structuring three types of content.
When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.
Measuring the effectiveness of intranet teams.
There are a range of practical ways of assessing whether the team is spending its time to greatest effect.
Three views on intranet names.
Three intranet teams describe how they chose the name for their intranets, and the impact it has had.
Recommended reading for intranet teams.
There are many good books that can help intranet teams to deliver great sites and overcome challenges.
Eight intranet design mistakes.
Intranet projects are challenging, and it’s easy for teams to fall into common traps that can undo the good work being done.