Many key frontline and operational staff have limited access to desktop-based intranets. How best to reach them?

I have often said that intranets hold up a mirror to the organisations they serve. Their purpose, content, structure and navigation must all reflect the…

When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic…

It is often the small things that are the most contentious in a community. As a vigorous debate on the LinkedIn ‘Intranet Professionals’ group showed,…

The intranet provides many different sources of information and opportunities for staff to do their jobs better. Whether an intranet has a news, content or…

Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.

There are many possible intranet policies that could be established regarding new windows and tabs.

In our 6×2 methodology, intranet teams plan one release at a time, typically at six month intervals. Based on criteria (“why would we deliver this…

Because it is a department connected to every part of an organisation, Human Resources (HR) has a unique position that can be leveraged to help…

Intranet strategies vary from 100-page formal documents to informal plans that can be conveyed verbally in a lift. Some strategies cover the coming six months,…