I’ve been talking about the future of how staff will work in organisations, starting with Sarah’s first day, and then exploring products and innovation. An…

Today’s intranets are very passive. They provide a remarkable volume of information, tools and resources, but they sit idly waiting for someone to look for…

This is the second future scenario exploring the future of intranets (and beyond) in organisations. The first covered Sarah’s first days at work, and this…

Some time back, we worked for a large government agency. Their intranet was terrible, a huge collection of separate sites dating back over a decade….

It’s an old web tale: if you work at Apple’s headquarters, One Infinite Loop in Cupertino, California, you may find yourself in the lift one…

When designing intranets or websites, it is helpful to have some rules of thumb to follow when making decisions. Over time, many of these have…

In most organisations authors are vital to the effectiveness of the intranet. Despite this, authors are often given the task of updating content with little…

It’s important to have an ‘elevator pitch’ to hand at all times for both the intranet and intranet team.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.