Needs analysis from a distance.

How do you address the needs of staff that work in a different city, state or country? Visiting each of these offices may not always…

Tackling the global-local challenge?.

In recent projects, we’ve been doing a lot of work relating to what Jane McConnell calls the global-local challenge of intranets. In any large organisations,…

Who owns intranet search?.

To make intranet search successful, the right technology must be put in place, and the necessary work undertaken to design and configure its operation. Once…

What does intranet innovation mean?.

Today in Melbourne is the last of this year’s Intranet Innovation Awards roadshow sessions. Running these has helped me to refine my thinking about what…