When it comes to intranets, ‘governance’ is a word that people recognise, and a concept they are pretty sure they need, but often they aren’t…

Staff directories are at their most effective when they contain a full list of people in the organisation. The realities of today’s complex organisations may…

We live and work in times of boom and bust. Even when the economy travels well, there are stresses and strains in our working lives….

Managing the intranet through the cycles of boom and bust that are inevitable in our organisations and economies.

Governance is about having a framework in place that enables the decision-making and planning processes for the intranet.

Staff directories are only useful when they contain all staff, even those without a PC or payroll number.

The first session of the 2-day Intranet Leadership Forum workshop in Sydney today asked the question: are we leading or managing our intranets? Leading is…

I’ve made three major international trips this year, running workshops and presenting at events. Countries visited include the UK, US, Denmark, Switzerland and New Zealand….

It’s nice to be involved at the start of a brand new intranet, rather than improving (or fixing!) an existing intranet, which is the norm….

Intranets aren’t owed a living, and we must demonstrate their value if we’re to get the resources and support we need. As the technology landscape…