This article completes the exploration of the Intranet Hive, a new model for managing intranets.

This article introduces the Intranet Hive, a comprehensive model for managing ongoing intranet activities.

Being an intranet star isn’t easy, but there are practical ways of making it happen.

Intranet teams should use a range of approaches to track and communicate their success stories, to managers and the wider organisation.

There are three main facets that can be used to segment staff needs for information: job role, business unit and geographic location.

There are two key reasons for a staff member to come to the intranet: to find a specific piece of information, or to complete a…

This methodology provides intranet teams with a new and powerful approach to planning intranet improvements.

A simple rule of thumb when planning a site redesign is that the new site will be no more than 20% different from the current…

This briefing draws a clear line between two separate functionalities: personalisation and segmentation.

This article discusses the results of a worldwide survey conducted to guage what extent personalisation is being used in intranets and portals.