We’ve just had the pleasure of participating in both the Australian and New Zealand SharePoint conferences, organised by Share The Point. These events covered a…

Customer service is make-or-break for many organisations, and intranets can help.

When structuring a site, take a bottom-up approach to identify the right clusters

Ideation applications tap into staff knowledge to create and share ideas.

Some years back, Thomas L. Friedman argued in his best-selling book that the world is flat when it comes to commerce. The central argument is…

Intranet improvements must match business goals, meet staff needs and be practical.

Intranet launch videos can be inspirational, influencing or informative.

Intranets always partly reflect their organisations’ cultures, and they mirror the companies they serve through content, processes, and contributions from employees.  The best intranets are…

Modern intranets are now much more than just a repository for corporate content. Transformed by new technologies — and new ways of working — intranets…

Open-source technologies have always been a technology option for intranets, but mainly as a component within a wider eocsystem rather than as a base platform….