It is not enough to focus an intranet redesign on just the home page, global navigation and page layout.

There is very real cost of the reliance on email: the duplication of information management activities, which has a significant impact on productivity, consistency and accuracy.

While news on the intranet home page is widespread, the question needs to be asked: how effective is it?

This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.

The intranet needs to have a strong brand, a sense of identity that, at a basic level, distinguishes it from the public website and other information sources within the organisation.

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.

This article introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.

Rather than embarking on a major project at the first sign of problems, consider tactical solutions such as the redesign of the home page.

This article outlines nine steps that can be taken by all intranet teams to improve the effectiveness of search, covering both design and under-the-hood changes.

This article provides 10 words that describe successful intranets, including: innovative, productive and collaborative.