Experience from many organisations is that enterprise social tools generate few (if any) problems.

Intranets serve many different audiences, and role-specific pages can help to meet these diverse needs.

Finding the right document is only half the task: is the document structured in a useful way?

Global intranet teams can (and must) play a mix of roles within large and complex organisations.

When conducting an intranet redesign in today’s environment, it’s commonsense to include a mobile element.

The history of an organisation can provide a powerful way to engage with staff.

Intranet solutions need a clear business focus and an understanding of organisational factors.

When intranet projects are given just 3-6 months to deliver, they need to be focused, nimble and effective.

Social intranets provide a valuable mix of functionality, beyond publishing content and news.

Too many intranets are ‘passion free zones’ that fail to engage with staff.