Archives for Articles

Employee engagement and intranets

By: Steve Byrne Posted: December 16, 2010

Intranets can do much to support employee engagement initiatives and objectives.

Three examples of presenting customer insights on the intranet

By: Alex Manchester Posted: December 16, 2010

Intranets can be used to surface and deliver valuable customer information that helps organisations succeed.

What six things do staff want on their mobile devices?

By: James Robertson Posted: December 16, 2010

When in the field, staff only want a few key things on their mobile devices, not the whole intranet.

Jargon test your intranet

By: Catherine Grenfell Posted: November 10, 2010

Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.

Targeting enterprise search to key tasks

By: James Robertson Posted: November 10, 2010

The strength of enterprise search is also its challenge: how to pick which of the many features to use?

Creating effective intranet "shop windows"

By: James Robertson Posted: October 26, 2010

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

Elements of a mobile enterprise strategy

By: James Robertson Posted: October 26, 2010

Mobile devices are changing the consumer landscape, and organisations must have an enterprise strategy to keep in the game.

Intranet access challenges

By: Steve Byrne Posted: October 26, 2010

Many key frontline and operational staff have limited access to desktop-based intranets. How best to reach them?

Integrating applications into the intranet

By: Catherine Grenfell Posted: September 28, 2010

Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.

Should intranet links open in a new window?

By: James Robertson Posted: September 28, 2010

There are many possible intranet policies that could be established regarding new windows and tabs.