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HR is a key stakeholder of corporate intranets, and can use the site to deliver both information and services.
At any given point, intranet teams must be able to describe: where we’ve been, what we’re doing, and what comes next.
Intranet teams, and business stakeholders, often underestimate the length of intranet projects.
Intranets can’t afford to be useful but ugly, and inspiration should be drawn from modern web design standards.
It is a mistake to assume that recognition that the current intranet is broken translates automatically into support for fixing it.
While giving staff access to the intranet from home can be beneficial, the rollout needs to be carefully managed.
Intranet business cases are more powerful when they draw on real-life examples of issues and needs.
Understanding common and important staff tasks underpins every aspect of intranet design and management.
It is widely assumed that intranet homepages need to be squeezed into a single screenful, but can longer pages be made to work?
Can we replace our intranet homepages with a Google-inspired search page?