Every intranet needs a strategy

By: James Robertson Posted: February 27, 2013

For many intranet teams, their intranet progresses forward on the basis of incremental improvement, as it should. Others are facing that inevitable, from-the-ground-up redesign. But whether you are responsible for …

Five layers of enterprise mobile design

By: James Robertson Posted: February 27, 2013

Enterprise mobility is quickly moving from pilots and proof-of-concepts to delivering key business functionality for staff when they’re away from their desks. These moves recognise the huge benefits that can …

2013 is the year of “intranet plus”

By: James Robertson Posted: February 19, 2013

Intranets are changing. With new technology and ways of working, intranets in many organisations are becoming much more than they’ve ever been before. From what we’re seeing, this is making …

Book review: Enterprise Search by Martin White

By: James Robertson Posted: February 4, 2013

Search is a tremendously important topic within organisations. The phrase “information overload” has long since passed into cliche, and yet we’ve done little of practical value to help staff and …

Three wins in three months: not too late to join the fun

By: James Robertson Posted: January 29, 2013

A few weeks ago, we published a new year’s resolution for intranet teams: three wins in three months. This was structured around a simple goal: Plan and deliver three intranet …

Enterprise mobility is more than just designing for small screens

By: James Robertson Posted: January 29, 2013

Last year after running one of my full-day enterprise mobility workshops, I received an email from an organisation about mobile design. They indicated they were redesigning their corporate timesheet application, …

Frontline staff understand the value of enterprise mobility

By: James Robertson Posted: January 24, 2013

I have an uncle who is now a semi-retired “postie” (Australian slang for the people who deliver the mail). He loves his job, and he’s been a postie for a …

It’s 2013, at the start of an exciting year for intranets, and intranet teams. To be sure, there are still challenges that confront intranet teams: money is tight, business focus …

Martin White blogged yesterday about Watching an organisation reorganise – implications for IA and search, which shared the incredible animation created by Autodesk Research: This shows the evolution of Autodesk’s …

A model for author training

By: James Robertson Posted: December 13, 2012

As budgets get tighter, organisations are looking for more efficient ways to train their staff. Intranets teams and authors are no exception. While many will jump to the online training …