Intranets play a strategic role in times of disruptive change

By: James Robertson Posted: October 18, 2012

For the last few months, we’ve been working with a high profile firm that’s going through an immense amount of organisational change. The entire industry they operate in is undergoing …

Presentation: Governance for SharePoint intranets

By: James Robertson Posted: October 9, 2012

Yesterday I gave a presentation in Denmark to a diverse group of organisations, all wrestling with SharePoint. While they’d all found SharePoint to be useful, the common story was the …

Design is the big opportunity for enterprise mobility

By: James Robertson Posted: October 7, 2012

Enterprise software applications aren’t “designed”. At best, they’re “developed”, but often they’re just “built”. Whether provided by a software vendor, or created in-house, enterprise solutions are heavy on developers, and …

Is mobile the natural channel for intranet news?

By: James Robertson Posted: October 5, 2012

Let’s face it, as much as internal comms likes to publish corporate news, most staff aren’t that interested in reading it. While part of the problem is the lack of …

Intranets shaping culture

By: James Robertson Posted: September 24, 2012

An intranet can be thought of as having five purposes or roles, the first four of which are generally well accepted: making content available delivering communications promoting collaboration supporting task …

Improving intranet content

By: James Robertson Posted: August 22, 2012

As one of the five key purposes of an intranet, content is too often left out of the equation when redesigning or improving the intranet. To be of any real …

A checklist for quality content

By: James Robertson Posted: August 22, 2012

Quality content is key to the success of any intranet, making it both useful and usable. To achieve this, intranet teams must ensure intranet authors have the right tools, training …

A better description of what we do

By: James Robertson Posted: August 17, 2012

We’ve been super busy over the last few years working on exciting client projects. So while we know people love our website for all the articles and blog posts, we’ve …

The journey of an intranet redesign

By: James Robertson Posted: August 15, 2012

Within the Intranet Leadership Forum chapters over the years, we’ve followed many members as they have redesigned their intranets: from the initial activities to secure funding, right through to launch …

Three fundamental reasons for having an intranet team

By: James Robertson Posted: August 15, 2012

For the last ten years, we’ve worked with intranet teams across a wide variety of organisations, both large and small. It’s been good work, and together we’ve delivered some great …