There must be only one staff profile in the digital workplace

By: James Robertson Posted: February 16, 2012

Staff members’ digital identities underpin everything they do in today’s organisations. The ‘digital workplace’ is centred around staff profiles that show who staff are, what they are doing, their skills …

Creative design thinking for a law firm intranet

By: James Robertson Posted: February 15, 2012

Over the years we’ve seen some superb law firm intranets, including the 2010 Intranet Innovation Award winning site, BenNet, at Bennett Jones. The nature of law firms does, on the …

What do intranet teams need to know about the cloud?

By: James Robertson Posted: January 31, 2012

“The cloud” is ever-present these days, backed by a huge marketing push from multiple vendors, including Microsoft, Google, Amazon and Apple. Backed by immense data centres located in (often) rural …

The classic texts of project management outline the importance of initial planning and design activities. While they only consist of 10-30% of the project, they lay the groundwork for everything …

How to create the right sites on your SharePoint intranet

By: James Robertson Posted: January 18, 2012

When you want to create a new site in your SharePoint intranet, this is the page you’re presented with. It’s pretty daunting for an inexperienced site administrator or content owner: …

“If we gave you a team site, would it be useful to you?” We’ve said before that the breadth of SharePoint is both its strength and weakness. Intranet and project …

Intranets: global and local

By: James Robertson Posted: December 21, 2011

Not all staff needs are the same. Staff in different parts of the organisation, located in different areas and doing different jobs will have quite distinct needs. In a globe-spanning …

Fun on the intranet

By: James Robertson Posted: December 21, 2011

Intranets vary greatly across organisations, with some focusing on communication, and others on task-related activities. Many are a mixture of both. In all intranets there is an opportunity to have …

What intranets can do for … engineers

By: James Robertson Posted: November 29, 2011

Organisations, like people, are often successful because of their strengths. These strengths may sometimes also have a shadow side. Understanding that within these shadows lie openings for the intranet team, …

Tree testing for effective navigation

By: James Robertson Posted: October 26, 2011

‘I can’t find what I am looking for’ is one of the most common complains staff make about intranet content. Contributing to this issue is poor search, and poorly named …