For many intranet teams it is all too easy to view the intranet through the eyes of their corporate colleagues. With dedicated computers inside the firewall and polished computer skills, …

Now that Designing intranets: creating sites that work is reaching destinations far distant from Australia, some nice comments are starting to come in: I have just finished reading ‘Designing intranets …

I have often said that intranets hold up a mirror to the organisations they serve. Their purpose, content, structure and navigation must all reflect the unique contexts that they sit …

When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic strategies. Facing a complex situation? …

Mobile devices are currently transforming how we live our lives, again. Having taken for granted the ability to make calls when away from the home or office, mobile data access …

It is often the small things that are the most contentious in a community. As a vigorous debate on the LinkedIn ‘Intranet Professionals’ group showed, "should links open in a …

The intranet provides many different sources of information and opportunities for staff to do their jobs better. Whether an intranet has a news, content or task and activity focus, it …

In our 6×2 methodology, intranet teams plan one release at a time, typically at six month intervals. Based on criteria (“why would we deliver this feature?”) and constraints (“What stops …

Because it is a department connected to every part of an organisation, Human Resources (HR) has a unique position that can be leveraged to help underpin the intranet’s value to …

Intranet strategies vary from 100-page formal documents to informal plans that can be conveyed verbally in a lift. Some strategies cover the coming six months, while others stretch out to …