Photos in staff directories

By: James Robertson Posted: November 24, 2009

Photographs can be a very valuable inclusion in a staff directory. They are helpful for putting faces to names, and nowadays in our on-line socially connected world are somewhat expected. …

Future principle: provide universal access

By: James Robertson Posted: November 23, 2009

In 2015, staff will have universal access to information and functionality, delivered at the point of need, regardless of where they may be. This means going beyond the “intranet as …

I’m going to start talking about the future, and I need your help

By: James Robertson Posted: November 20, 2009

Our unwavering efforts over the last 7+ years have been focused on helping teams deliver better intranets. This has all been about “today”, and what we can do to make …

Integrating CMS with recordkeeping?

By: James Robertson Posted: November 18, 2009

I provided a CMS short-list to a client today, just one of a number of CMS selection projects that we currently have underway. What made this different, however, was the …

Some testing is better than none

By: James Robertson Posted: October 29, 2009

Ideally, all intranet design projects should adopt a design approach which consults with users throughout the process, from identifying needs to input and evaluation of structure and design. This is …

About the intranet, on the intranet

By: James Robertson Posted: October 29, 2009

The intranet is not just a channel for the business to communicate news and information. It is also a valuable tool for the intranet team itself to engage with the …

Seven roles of the intranet homepage

By: James Robertson Posted: October 29, 2009

There is no more contested or challenging page on the intranet than the homepage. As it is the most visible page on the site, everyone wants their piece of the …

What to look for in a visual designer

By: James Robertson Posted: September 18, 2009

Visual design is considered as part of most entrant redesigns, and involves the colours, fonts and graphics that make up the presentation of the pages. A redesign might need to …

Video can be a useful and powerful communication tool for large organisations, and has been used effectively for many years. Until recently, the benefits of video have been out of …

Enterprises should live in a mobile world

By: James Robertson Posted: September 1, 2009

Mobile devices have changed radically. In just the last two years new devices, such as the iPhone and modern Blackberries, have transformed the ability to access the net. Gone is …