We’re just wrapping up a review of the content management system within an Australian government agency. Their story is typical: Lifecycle of a CMS Some years back, a CMS was …

Intranets were first created as a hobby project in most organisations, meeting some small need or targeting one group of staff. The potential benefits were quickly recognised, and intranets spread …

To make intranet search successful, the right technology must be put in place, and the necessary work undertaken to design and configure its operation. Once these practical steps have been …

A common enhancement to intranets is to add some sort of weather information to the homepage. This could be an icon showing the current temperature, through to a full 5-day …

Today in Melbourne is the last of this year’s Intranet Innovation Awards roadshow sessions. Running these has helped me to refine my thinking about what innovation really means, and how …

It’s great when we get a chance to try out some new techniques in our client work. Two examples at the moment: We are starting into the user research for …

Keeping content up to date is hard. Whether on a website or intranet, organisations constantly battle with outdated or incorrect information. One of the primary goals of a content management …

When it comes to intranets, ‘governance’ is a word that people recognise, and a concept they are pretty sure they need, but often they aren’t sure exactly what it means. …

Staff directories are at their most effective when they contain a full list of people in the organisation. The realities of today’s complex organisations may mean this is not the …

We live and work in times of boom and bust. Even when the economy travels well, there are stresses and strains in our working lives. However, if the economy takes …