The first session of the 2-day Intranet Leadership Forum workshop in Sydney today asked the question: are we leading or managing our intranets? Leading is about being proactive, strategic and …

The usability of a content management system is paramount. If authors and site owners can’t work out how to use the CMS, you’ve got nothing. The CMS can have all …

I’ve been facilitating CMS vendor demos for most of this week, as part of the final stages of a University CMS selection project. One of the things that has changed …

There are many elements of collaboration, and we often encounter the “blind men and the elephant problem”. We’re all talking about collaboration, but we’re actually discussing different parts of the …

I’ve made three major international trips this year, running workshops and presenting at events. Countries visited include the UK, US, Denmark, Switzerland and New Zealand. I’ve had the pleasure of …

It’s nice to be involved at the start of a brand new intranet, rather than improving (or fixing!) an existing intranet, which is the norm. It’s also a fairly small …

Intranets aren’t owed a living, and we must demonstrate their value if we’re to get the resources and support we need. As the technology landscape changes, this will become more …

The “managing an intranet during a recession” topic seems to be popping up all over the globe, and we covered it at last week’s Intranet Leadership Forum workshop in Melbourne. …

We’ve all heard the argument: if we can save staff 2 minutes a day looking for information on the intranet, we can multiply this out by the number of staff …

Metadata is a topic that almost invariably comes up when creating or refreshing a website or intranet. While basic metadata is routinely captured by most publishing tools, including content management …