Intranets always partly reflect their organisations’ cultures, and they mirror the companies they serve through content, processes, and contributions from employees.  The best intranets are not only deliberate aligned with …

Modern intranets are now much more than just a repository for corporate content. Transformed by new technologies — and new ways of working — intranets are becoming core platforms for …

In recent times, we’ve been doing a lot of work in the university space, typically around determining a practical strategy for a new intranet/portal (depending on what you call it). …

Open-source technologies have always been a technology option for intranets, but mainly as a component within a wider eocsystem rather than as a base platform. Security concerns, hidden costs and …

Involving users in the design phase of an intranet or web-based project is not just about gathering requirements and testing designs. It is also provides an excellent opportunity to engage …

Christmas is almost here, bringing us to the question: what to get for your favourite #intranet manager? The simple answer is: a resource that will help them to hit the …

Yesterday, we had the honour of participating in the World Usability Day event held in Canberra, Australia. The global  theme for this year was “Healthcare: Collaborating for Better Systems”. I …

Rebecca Rodgers, who runs our Brisbane office, is currently working with a large Australian community services support organisation. The project started with field research, and will shortly lead into intranet …

While in Vancouver for a SharePoint conference, I was incredibly pleased to be able to present to a session of VanUE, a local gathering of UX folks. We had 100+ …

Copies of Essential intranets: inspiring sites that deliver business value have been winging their way around the globe for a bit over a month now. The good news is that …