I’ve been facilitating CMS vendor demos for most of this week, as part of the final stages of a University CMS selection project. One of the things that has changed …

The unspoken truth is that workflow often doesn’t work well in practice, leading to the question: is workflow the wrong metaphor?

This briefing provides an at-a-glance definition of terms for a range of information systems, including CMS, DMS and RMS.

This briefing helps to dispell the widespread confusion in the marketplace between document management systems (DMS) and content management systems (CMS).

There is no ‘correct’ answer to this question. To get the best business outcomes, you must understand the strengths and weaknesses of both approaches.